FAQ

How fast is shipping?

At GlobalStars, we strive to ensure that your shopping experience is smooth and enjoyable, right from the moment you place your order to the day your package arrives at your doorstep. Our shipping process is designed to be efficient, reliable, and hassle-free.

Our Shipping is very fast. All items are pre-made and ready to ship, please allow 1-2 business days for your order to be packaged. Once your order is packaged it will ship out with 1-3 business day shipping. When your order is shipped out you will receive an email with the tracking number. 

How should I wash my items?

All items can be washed in a regular washer and dryer and will not be damaged, wash all items inside out and if you are worried about your item shrinking please only wash the item in the washer and then hang dry it to avoid shrinkage from a dryer. To maintain the best quality of your item would be to have the item professionally dry cleaned. Would recommend a cold rinse and spin wash inside out.

I'm not sure what size to get?

All sales are final. If you are unsure of what size to order as all sales are final. Please feel free to reach out to our customer support, globalstars2023@gmail.com so we can help you get the perfect fit.

 

STORE POLICY

Returns, Exchanges, Refunds

At GlobalStars, we are committed to providing you with high-quality clothing and exceptional customer service. However, due to the nature of our business and for certain reasons, we regret to inform you that we DO NOT offer REFUNDS on purchases. By placing an order with us, you acknowledge and accept our No Refund Policy as outlined below:.

In the rare occurence of recieving a defective item, just reach out to our customer support globalstars2023@gmail.com and we will exchange the item for you right away.